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Shop Policies

The artist does their best to accurately represent each piece although color may vary somewhat from the images shown, a by-product of the screen from which they are viewed. 

 

All items are individually handcrafted - slight variations are to be expected on any ‘made to order’ items. The artist is not a robot or a machine despite a fondness for both of those things.

 

Materials over time

Due to the nature of combining materials, some components may be more delicate. Please do not wear your jewelry in the shower or during extreme physical activity. Crochet elements are often hand-dyed so only cold water hand washing with a couple drops of shampoo or gentle detergent if needed. All telecommunication wires are coated with a clear UV protective acrylic sealant to help prevent color changes over time, but does not guarantee that the color will not change. Pearls and softer stones such as turquoise are delicate and should not come into contact with perfumes or hairspray. While some coloration is intentional, oxidation/discoloration can happen to most metals.

 

Fittings

If you purchased an item and require some additional fitting, the artist is happy to provide the service for a nominal fee. Please use the contact form to make arrangements.

 

Return Policy

Exchange is available on a piece for one of equal or lesser value. Please contact the artist within 3 days of receipt of your purchase if you wish to exchange an item.  Exchanged items will incur additional shipping charges and all items must be returned in their original packaging.

 

Custom Work

Use the contact page to reach out to the artist for custom commissions. Please keep in mind because of the unique and intensive nature of custom work, please no exchanges or returns on commissioned pieces.

 

Alternate Payment options

The artist prefers to make work available to a range of folks rather than feel limited by financial constraints.

Payment plans are easy (and there no extra costs involved):

1. Pick a weekly, bi-weekly, monthly or quarterly payments
2. We’ll work together to sort a recurring amount that fits your budget.

When the balance is paid, the piece is yours.

 

Shipping

All orders will be processed and shipped within 3-5 business days once payment is received.

Note, customs fees and additional fees may apply for international shipments and are the responsibility of the purchaser.  Contact your local customs office for more info.

 

 

 

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